Customer Satisfaction Survey
Your feedback is very important to us. Please take a few moments to let us know how you feel about your experience with Setra Systems.
Please rate your level of satisfaction with Setra Systems, where 4 is extremely satisfied and 1 is extremely unsatisfied.
How satisfied are you with the quality of the product you purchased?
How satisfied are you with the value of the product for the price?
How satisfied are you with your overall purchase experience?
How satisfied are you with installation or first use of the product?
How satisfied are you with after purchase support?
If sending the product back for service, how satisfied are you with the service?
Negative
Neutral
Positive
How would you rate your overall experience with Setra Systems?
Customer ref #
Date code
Dolan-Jenner RMA
invoice number
None
Purchase Order
Repair number
sales order
Serial Number
How likely are you to buy from us again?
How likely are you to recommend Setra Systems to others?
Accounting error
Assembly Error
Customer Error
Delivery Issue
Engineering
Informational
Marketing Issue
NHP
NOT RETURNED
Not Specified
Purchasing Issue
Quality problem
Response Issue
Sales Error
Shipping/Invoice Error
Supplier Error
System issue
Tracking # needed
Vendor Issue
Comments
Name:
Company:
141
170
180
181-1 system
190
2005
201
203
204
205
206
207
209
210
212
216
217
2204
223
2239
224
225
227
2270
2270
230
230 3valve
231
235
239
256
260
262
263
264
265
266
267
269
270
276
278
280
280/230
290
299
3 valve
3100
3101
321
327
330
3301
360 system
370
403
404
407
408
409
419
450 scale printer
470
510
512
516
522
524
526
528
530
540
550
556
563
567
577
595
600
622
655
715
716
720
725
730
760
764
765
769
774
869
880
950
A241P
A245
A24x
Accessory
adapters
All Hvac products
APM
APS
B O C part
bulb
C290
CMCAT
Connectors
current switch
Datum 2000
DC950
DJ Manual
Dolan Jenner part
Dolan-Jenner parts
Dust Cover
Dymo printer
fan
Fiber Optics
Filter
I-260 Strobe
Illuminator
Invoices
keypad
labels
lamp
LENS
LMI-6000
load cell
Machine vision
MH-100
MI-150
MI-152
MI-30
MI-301
p c board
parts
PL800
Power Cord
power supply
printer
Ringlight
RPS
Scale
scale part
sensor assy
Senstronics
SRAN
SRCM
SRH
SRPM
Switch
Phone Number:
Email address:
Model Purchased:
B O C
Ceramics
Dolan-Jenner
GEMS
HVAC
Industrial
International
Repair
Sales
Sanitary/Baro
Scales
Senstronics
Shipping
stockroom
Test & Measurement
UHP
Vacuum
VAV
May we contact you for further discussion?
